Tutoring & support agents
Answer learner questions with agents trained on your syllabus, policies, and institutional knowledge—not generic web data.
- check_circle Course and topic-aware responses
- check_circle Portal and process guidance
- check_circle Multi-turn conversation support
- check_circle Configurable per program or batch
Support that knows your institution
Deploy agents that sound like your campus—not a generic chatbot reading the open web.
Syllabus-aware answers
Ground responses in the courses and topics you teach. Learners get help that matches how your faculty actually explain the material.
Portal & process guidance
Help learners find the right page, form, or next step in your portal. Reduce repetitive “where do I click?” tickets for support staff.
Multi-turn conversations
Let learners ask follow-ups in context. Clarifying questions feel natural instead of restarting from a blank prompt each time.
Program-level configuration
Configure agents per program or batch when needs differ. One platform still covers tutoring, orientation, and day-to-day support.
Augment staff, don’t replace them
Give faculty and support teams breathing room while keeping humans in charge of sensitive cases.
Always-on first response
Answer common questions after hours and during peak weeks. Learners get help when they study—not only when offices are open.
Consistent messaging
Repeat policies and process answers the same way every time. Institutes reduce conflicting advice across counselors and batches.
Room for escalation
Keep a clear path to staff when the question needs judgment. Agents handle the routine so people can focus on the exceptional.
More Next AI Agents features
Knowledge base
Sync course materials, FAQs, handbooks, and uploaded documents so agents reflect what your institution actually publishes.
widgetsEmbeddable widgets
Drop agents into your learner portal, website, or admissions flows with minimal integration and consistent branding.
verified_userSafety controls
Define what agents may answer, when to refuse, and when to escalate—keeping staff in control of high-stakes interactions.
historyAudit trails
Log every agent conversation for quality review, compliance, and training improvements—with searchable history.
hubConnected suite
Agents draw on LMS course content, Growth admissions FAQs, and institutional settings—one platform, governed access.
See Tutoring & support in a live demo
We will walk through this capability for your institution—coaching, school, or university.
Request a demo